Getting started
Tables and QR codes
Each table carries its own code. When the customer scans it, the order already knows which table it is on, so nobody has to ask or write it down. Tables are created by rooms, which is how the venue is actually laid out.
Rooms first
Create rooms the way your team names them: dining room, terrace, bar. It matters because table numbers repeat across rooms, and without the room in front «number 2» is ambiguous exactly when everyone is in a hurry. On the working screens a table always reads with its room: «Terrace · 2».
Generating and printing the codes
From the venue's page you can generate the QR codes for every table at once and take them to print. Each code points at its specific table, so they are not interchangeable: stick table 4's code on table 7 and orders from 7 will come through as 4.
Where to stick them
Somewhere visible and reachable with a phone in hand, flat and away from curved edges. Avoid spots that end up covered by a plate, a napkin or the cutlery holder. Then walk the room scanning them one by one with any phone and check each opens its own table.
The table travels signed, not written
On scanning, Brío signs the table's identity and keeps it in the customer's browser. The table number never travels inside the order, so nobody can change it from their phone to have a round charged to somebody else.
People who arrive without scanning
The menu link you put on your social media does not come from any table. There the customer chooses whether to collect at the bar or be served, and in that case picks their table from a list of the venue's real tables. Without a table chosen they cannot pay: an order to be served with no number leaves the waiter holding the plate.
Before calling it done
- Each QR opens the table it belongs to.
- Rooms are named the way your team names them.
- No code ends up covered by tableware.